The transfer experience is a critical and complex touchpoint in the airline journey. Passengers face stress, timing uncertainty, and information gaps. Air France–KLM aimed to address this through a new digital experience.

Helped SOURCES, a natural wellness brand, scale sustainably by aligning its customer experience and internal operations through service design

Scaylab is an early-stage SaaS and coaching platform for startup ecosystems.. My mission over six months was to help lay the foundations for a market-ready version by combining UX design, branding, and research.

The Bradery aimed to create a notification center, that enhances user engagement , through taking concrete actions and gamifying his experience